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Policy
Return Policy
We want you to love your Sonopeace. If it's not the right fit, returning it is simple and straightforward.
Returns & Exchanges
Returns
Accept returns for both defective and non-defective products
Exchanges
Accept exchanges
Product Condition & Window
Product condition
New only
Window
30 days
Method & Fees
Method
By mail
Return label
Download and print, Customer responsibility
Restocking fees
No cost
Refund processing time
10 days
Have questions about returns?
Our support team is here to help. Reach out and we'll get back to you within 24 hours.